Business Analyst

Job Objective:

We are looking for an enthusiastic and innovative candidate with knowledge areas in the RPA Tools such as Automation Anywhere, WorkFusion etc, to join our team as Business Analyst. The qualified candidate should be in charge of transferring knowledge from the Client to the software developers’ end and ensuring software developers execute proper quality control.

Duties and Responsibilities:

  • To conduct walkthrough sessions with clients to be able to gather requirements.
  • To produce documentation such as PDDs (Process Design Documents), SDDs (Solution Design Documents), Test Cases, UAT Reports in detail.
  • Be familiar with Functional Designs and Process Designs.
  • Able to analyse business processes, identify potential automation opportunities and propose an RPA Strategy plan.
  • Be able to identify potential risks, assumptions, and dependencies associated with the process.
  • Be able to provide Problem Statement, Proposed Solution, ROI, etc.
  • Be able to provide the solution proposal by providing the scalability of the RPA Client Architecture.
  • Assist the Development Team by providing insights from the documentations.
  • Schedule checkpoints with Dev Team to test the solution and provide feedback whilst ensuring the requirements are being met.
  • Work closely with development team to ensure requirements are accurately mapped and suitable for development.
  • Be able to triage issues and redirect to the appropriate teams.
  • Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements.
  • Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes.
  • Identify and document best practices for ongoing RPA adoption.
  • Consider change management implications for implementation of new RPA processes.
  • Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects.
  • Document and diagram the existing environment and data-flows.
  • Gather non-functional requirements such as security, capacity performance and availability.
  • Act as a liaison between business and technical resources.
  • Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
  • Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA).
  • Help design, document and maintain system processes.
  • Creating Business Case and ROI which can be submitted for review and approvals.
  • Calculate automation % and FTE benefit and build effort estimates.
  • Present summary of findings to the client and walk them through to-be design of the automated process.
  • Provide outputs for weekly due diligence updates with the client.
  • Provide weekly reports to the Project Manager or Management.
  • Willingness to travel and attend meetings/workshops on client premises and work from client premises.


  • Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath, WorkFusion, PowerAutomate, etc).
  • Communication Skills (Oral and Written) in English, French and Creole.
  • Critical Analytical Thinking.
  • Logical Thinking to find hidden opportunities of the business.
  • Leadership Skills to handle the stakeholders throughout project life cycle.
  • Strategic planning approach to meet business needs.
  • Be familiar with BMPN Notations and design diagrams using or Visio or any similar workflow documentation tool.
  • Experience in analyzing data to draw business-relevant conclusions.
  • Excellent coordination skills.

We thank all interested candidates to send their CV/Cover letter here, however only those matching the above criteria would be taken into consideration.

Nous invitons les candidats intéressés à envoyer leur CV et lettre de motivation ici. Seuls les candidats correspondant aux critères demandés seront appelés pour un entretien.

Please fill out form below if you are an interested candidate